Refund Policy

Refund Policy

We want you to be completely satisfied with your purchase from Velmora.

• Returns are accepted within 7–14 days of delivery
• Items must be unused, undamaged, and in original packaging
• Proof of purchase is required

Non-returnable items may include personal care products or used items.

Once we receive and inspect the returned item, we will notify you about the approval of your refund.

Approved refunds will be processed to your original payment method within a few business days.